Help for Carers

There are a variety of support services available to unpaid carers living or caring for someone living within Manchester City Council. Click here for information on the Carers Network.

• Carers Manchester Contact Point– The contact point is the first point of contact for unpaid carers in Manchester. They can provide information on services in Manchester and advice on Carers Assessments and cost of living and benefits advice. They can be contacted on 0161 543 8000 or contactpoint@carersmanchester.org.uk. See their website for more information: carersmanchester.org.uk

Support for Parent Carers

• Manchester Parent Carers Forum– Manchester Parent Carer Forum provides an opportunity for parents and carers to receive information, share their voice and come together. They can be contacted on info@manchesterparentcarerforum.org.uk See their website for more information: manchesterparentcarerforum.org.uk

• Lifted MCR– Support service available to parent carers for children/adults with learning disabilities/autism. They can be contacted on 07538 589345 or info@liftedmcr.org.uk. See their website for more information: liftedmcr.org.uk

• Talbot House– Talbot House exists to improve the quality of life for the parent carers of children and adults with learning disabilities. They can be contacted on 0161 203 4095 or admin@talbot-house.org.uk.  See their website for more information: talbot-house.org.uk

Dementia Support Services

• Together Dementia Support– They have a range of vital social and support services across the Manchester city region to promote friendships, education, self-care and skills-maintenance for people living with dementia and their families. See their website for more information: togetherdementiasupport.org

 Financial Support

• Manchester City Council- Manchester City Council has a number of services available to people facing financial difficulties. See their website for more information: manchester.gov.uk/…/help_with_the_cost_of_living_crisis
• Citizens Advice Manchester- Citizens Advice provide free, confidential, independent and impartial advice to help you find a way forward with your problems. They can be contacted on 0808 278 7800. See their website for more information: citizensadvicemanchester.org.uk
• Manchester City Council Cost of Living Helpline If you’re a Manchester resident and you’ve found that increases in food and energy bills mean you’re really struggling financially, help is available. The free advice line number is 0800 023 2692. See their website for more information: manchester.gov.uk/…/cost_of_living_advice_line

Mental Health Services

• Greater Manchester Mental Health – If you are in crisis and feel that you are in need of support, you can call NHS 111 and select the mental health option. You will then be put in touch with your local crisis team.  We encourage you to do this, they are available 24/7. See their website for more information: gmmh.nhs.uk/247-helpline
• Rethink Mental Illness is a leading national charity provider of mental health services that works tirelessly to transform the lives of everyone severely affected by mental illness. They provide over 90 services, 120 local support groups, and run campaigns that bring about real change. See their website for more information: rethink.org
• Rethink Local Support Group operates in Manchester for those experiencing mental health difficulties—irrespective of whether they have a diagnosis or are involved with mental health services—and families and Carers. The group meets for free Coffee & Cake socials, as well as low-cost, weekday cinema trips. Please contact Mary on 07816 754032 or rethinkmanchester@gmail.com for more information.
• Samaritans- If you need to talk to someone, they are available at any time, day or night, and are available from any phone for free on 116 123. See their website for more information: samaritans.org/…t-samaritan/talk-us-phone
• Shout – This is a text-based service, so you don’t have to talk: text ‘SHOUT’ to 85258 (support available 24/7). See their website for more information: giveusashout.org
• Campaign Against Living Miserably (CALM)– available everyday 5pm – midnight, either call 0800 58 58 58 or webchat is available on https://www.thecalmzone.net/.
• SANEline– A national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone. Typically, available daily from 4pm to 10pm on 0300 304 7000. See their website for more information: sane.org.uk/…al-support/saneline-services

Support for Young Adult Carers

• Young Carer assessments- Young Carers are entitled to an assessment and have to get in direct contact with Manchester City Council by calling 0161 234 5001. This is for Carers aged under 18. Carers aged 18+ are entitled to a Carers Assessment, which can be arranged with Carers Manchester. They can be contacted on 0161 543 8000

• Early Help– Early Help is a service provided my Manchester City Council that supports families when early indicators suggest things may not be going well at home. They are all about early intervention and prevention. Based on where you live, they can be contacted on one of the below numbers, you can also see their website for more information: hsm.manchester.gov.uk/…ectory/advice.page
• North Manchester – 0161 234 973 (earlyhelpnorth@manchester.gov.uk)
• Central Manchester– 0161 234 1975 (earlyhelpcentral@manchester.gov.uk)
• South Manchester – 0161 234 1977 (earlyhelpsouth@manchester.gov.uk

• 42^nd Street– 42^nd Street provide support and advice for young people’s health and wellbeing by offering a choice of effective, creative, young person-centred and rights-based approaches. They can be contacted on theteam@42ndstreet.org.uk. See their website for more information:42ndstreet.org.uk 

• Kooth and Qwell– Kooth and Qwell provide free, safe and anonymous mental health and wellbeing support to young people and adults through the NHS. Kooth is for people aged 10-18 (up to age 25 in some areas) and Qwell is for young adults 18-25. See their website for more information: explore.kooth.com/all-about-kooth-and-qwell